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Car Dealer 5 provides much more than a motor dealer website.
Our platform can bring together vehicle stock, website enquiries, customer leads, diary events, workflow, valuations, Telegram services, finance integrations, advertising feeds, CD5 Insight and DMS-5.
The questions below explain how the platform works, what is included and what dealers should expect when joining Car Dealer 5.
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Car Dealer 5 website packages start from £44+VAT per month.
The final price depends on the package, website design, stock entry method and any additional services selected.
Optional services may include VRM data, valuations, CD5 Insight, ProSEO, review services, premium platform features and third-party integrations.
No. The agreed package price and any additional services should be made clear before you order.
Additional charges may apply where you request:
Where extra work is chargeable, the cost should be explained before the work is undertaken.
Package inclusions vary, but can include:
The package comparison page shows the current features included in each package.
No.
Car Dealer 5 has developed into a connected dealer platform that can support much more of the customer and vehicle journey.
Depending on your package and services, the platform can manage or connect with:
Car Dealer 5 currently supports 2327 dealer customers.
The platform has been developed for the UK motor trade since 2011.
Car Dealer 5 is suitable for:
Timescales depend on the package, design, domain arrangements, stock information, finance integrations, advertising feeds and content supplied.
A straightforward website can often be launched quickly once all required information has been received, but a realistic timescale will be provided for your specific dealership.
Yes.
Our team can review:
We can then explain the most suitable migration process.
No. Your existing agreement is between you and your current supplier.
We can help you understand what information is needed for the move, but you remain responsible for checking and following your current provider's cancellation terms.
Contract and cancellation terms depend on the package and agreement in place at the time of order.
You should review the current order form and terms before signing up.
Do not rely on historic website wording or assumptions about older monthly arrangements, as package terms may change over time.
No.
Car Dealer 5 websites operate on our proprietary managed platform.
The website code, stock system, dealer administration area and connected services are supplied as part of the ongoing subscription and are not transferred to another provider.
Domain transfer or redirection arrangements can be discussed separately and remain subject to the account terms.
In most cases, yes.
Our team can review how the domain is currently managed and explain whether it should be connected, transferred or redirected.
Yes, where domain services are included or added to the selected package.
The required domain must be available at the time of registration.
Domain ownership and management arrangements should be confirmed as part of the order process.
Where Car Dealer 5 manages the domain on behalf of the dealer, transfer remains subject to the account being up to date and the applicable terms.
Applicable packages include hosting on the Car Dealer 5 managed platform.
This includes ongoing infrastructure, maintenance, security and platform development.
Current Car Dealer 5 websites are delivered using HTTPS and display the secure padlock in supported browsers.
Security also depends on:
Yes.
Current Car Dealer 5 websites are responsive and adapt to mobile phones, tablets, laptops and desktop computers.
Key functions such as stock search, vehicle details, images, finance information, enquiries and contact options remain available across supported devices.
Many dealer administration functions can be accessed from a suitable mobile device.
Tasks such as reviewing leads, updating stock and using Telegram can be handled on the move, although larger screens may be easier for detailed editing and bulk image management.
The system is designed for motor dealers rather than technical users.
Most dealers can quickly learn the core tasks, including:
A new guided walkthrough and help system is also being developed to make common tasks even clearer.
Most dealers can begin using the main system without formal training.
Support is available for account-specific questions, and the developing walkthrough system will provide more structured in-platform guidance.
Vehicles can be added manually, through VRM-assisted entry or through a connected stock service such as AutoTrader Connect.
The usual process is:
Yes, where VRM vehicle data is included or connected to the account.
The exact information returned depends on the vehicle and the connected data provider.
Eligible dealers using AutoTrader Connect can have supported stock information and images transferred from Dealer Portal according to the connected feed setup.
Vehicle allowances depend on the package and account setup.
Dealers with larger or more complex stock requirements should confirm the appropriate package before ordering.
Car Dealer 5 supports extensive vehicle image galleries.
The exact allowance and presentation options may vary by package and connected stock service.
No special low-quality camera setting should normally be required.
Use clear, well-lit photographs at a sensible resolution. The Car Dealer 5 platform handles image processing and web delivery.
Avoid extremely large, duplicated or poorly framed images, as these can slow down your own upload process and reduce advert quality.
Yes.
The platform supports multi-image upload, allowing dealers to select and upload a group of vehicle photographs together.
Yes.
Supported image tools allow dealers to rotate photographs and arrange them into the preferred sequence.
Yes.
Supported packages allow compatible video content, including YouTube videos, to be connected to individual vehicle pages.
Car Dealer 5 websites provide flexibility over how vehicle information is displayed.
Available controls depend on the package, template and system configuration.
Yes.
Applicable dealership settings and content pages can be edited through the dealer administration area.
This can include:
Page creation is available within applicable packages and configurations.
Some pages are system pages and may not be removable or may have limited editing controls.
Yes, where menu controls are enabled.
You can choose which available pages are displayed, set clear menu labels and arrange them into a suitable order.
Car Dealer 5 websites include search-friendly technical and structural foundations.
Depending on the page and package, this can include:
No.
No responsible website or SEO provider can guarantee a particular organic search position.
Search visibility depends on factors such as:
ProSEO is an additional service for dealers who want ongoing SEO support beyond the platform's built-in foundations.
Depending on the agreed service, this may include content review, local targeting, page improvements, technical checks and ongoing strategy.
Website enquiries can be recorded as leads within Car Dealer 5.
A lead can include:
Email notifications can be provided, while the lead itself can also be stored within the Car Dealer 5 platform for proper follow-up.
Yes.
The Add Lead facility allows dealers to record enquiries received through:
Diary and event functionality is available within applicable packages and services.
Dealers can use it for customer calls, appointments, viewings and follow-up activity.
Workflow helps dealers identify customer activity that still needs attention.
It can help highlight:
Depending on your package and enabled services, Car Dealer 5 on Telegram can provide:
No.
Telegram is an optional extension of the Car Dealer 5 platform. The main dealer administration system remains available through your normal login.
Yes, where a valuation service is available for your account.
Valuations can be accessed through supported areas of the platform or through Telegram.
Depending on the connected service, available information may include:
Yes.
DMS-5 is Car Dealer 5's integrated Dealer Management System and is available within applicable packages and services.
DMS-5 can help manage:
Yes.
You can use a Car Dealer 5 website, leads, diary, workflow and connected services while retaining another DMS where appropriate.
Car Dealer 5 supports a range of compatible finance providers and finance technology services.
Available integrations depend on the provider and the services held by the dealership.
Yes, where a compatible finance integration is connected.
This can include monthly payments, representative examples, calculators, applications and required disclosures.
Yes.
Car Dealer 5 supports feeds to a range of compatible third-party advertising services.
You will normally need your own active account or subscription with the relevant platform.
Feed pricing and availability depend on the platform, package and account setup.
Do not assume that every third-party feed is included at no additional charge. Current availability should be confirmed with Car Dealer 5.
CD5 Insight helps dealers understand which vehicles are receiving attention and where website traffic comes from.
Depending on the available reporting, it can show:
CD5 Insight is currently available for £20+VAT per month, with a 14-day free trial.
Use the Car Dealer 5 support ticket system so your request is recorded and connected to your dealer account.
When raising a ticket, include:
Available support channels depend on the service and current support arrangements.
The ticket system remains the best route for technical requests because it creates a clear record and allows the correct team member to respond.
Yes, where Telegram ticket functionality is enabled.
Connected dealers can receive ticket updates, respond and send supported files directly from Telegram.
Custom work may be possible depending on the request, platform compatibility and development schedule.
Work outside the selected package may be chargeable and should be quoted before development begins.
Car Dealer 5 combines a professional website with a much wider connected platform.
Its competitive advantage includes:
A website design can be copied. The complete system behind Car Dealer 5 is much harder to reproduce.
Speak to our team about your dealership, current supplier and the systems you already use.
Call Car Dealer 5 on 01902 203333 or use the contact form.
